FAQs

No. Our templates work with Canva Free.

Canva Pro offers additional benefits (more fonts, background remover, brand kit features), but it's not required. We include alternative font suggestions specifically for Canva Free users.

Immediately after purchase, you'll receive:

1. An email with your template link and download files

2. Click the Canva template link

3. Click "Use Template" in Canva

4. The template copies to your Canva account

5. Start customising!

All files (instructions, example PDF, mood board, font guide) are downloadable from the same email.

Yes. Once you purchase, you can use the template for unlimited client proposals.

We recommend:

1. Customise the template once with your brand colours/fonts/logo

2. Save this as your "master template"

3. Duplicate the master for each new client

4. Never edit your master—always work from copies

This way you always have a clean version to start from.

Absolutely. Our instructions show you exactly how to:

• Update colours to match your brand palette

• Change fonts (with Canva Free-friendly suggestions included)

• Add your logo

• Adjust layouts and spacing

• Upload your own images

Make it completely yours.

First time: 20-30 minutes (you're learning the template)

Subsequent proposals: 10-15 minutes (once you know the system)

Note: there will be additional time involved in sourcing reference images. We recommend building a library of images that represent your style to make populating the template as wuick and easy as possible - bonus points if it includes lots of images of your own previous work.

Yes! The templates are fully flexible:

• Duplicate pages to add more arrangements

• Delete pages you don't need for smaller weddings

• Reorder pages to match your preferred flow

• Add blank pages for additional content

Instructions included for all of this.

Most florists export as PDF Print (highest quality) and either:

• Email directly as attachment

• Upload to client portal (HoneyBook, Dubsado, etc.)

• Share via Dropbox/Google Drive link

• Send as Canva view link (clients can view but not edit)

We recommend PDF for most professional presentation.

We include comprehensive instructions, but if you get stuck:

1. Check the detailed instruction PDF (covers 95% of questions)

2. Visit Canva Help Center (excellent free tutorials)

3. Email us at hello@ultravioletbrands.com with specific questions

We respond to template support emails within 3 business days.

Your purchase includes a template link that anyone on your team can access to help customise proposals for your business.

However, you cannot share the template link with other florists or use it for multiple separate businesses. One purchase = one floristry business.

Due to the digital nature of our templates (instant access, impossible to "return"), all sales are final.

Please review product images, descriptions, and example PDFs carefully before purchasing. We want you to feel confident in your choice.

If we make improvements to templates (fixing typos, updating layouts, adding features), purchasers receive free access to updated versions.

You'll receive an email notification if an update is available with a link to the new version.

Yes, please do! All text is editable.

The disclaimer language we include is a good starting point, but you should customise it to reflect your specific business policies.

We recommend having a lawyer review your terms if you're unsure. We're designers, not legal advisors.